Frequently Asked Questions
Find answers to common questions about our collections and services
How do I determine the correct size for me?
Please refer to our comprehensive Size Guide located on each product page. We provide detailed measurements to ensure the perfect fit for your body type.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team.
What materials do you use in your garments?
TENGA STORE prioritizes high-quality, sustainable fabrics. Specific material compositions are listed in the 'Details' section of every product description.
Do you restock items that are sold out?
We frequently restock popular items. You can sign up for 'Back in Stock' notifications on the specific product page to be alerted via email.
How should I care for my TENGA STORE apparel?
To maintain the longevity of your garments, follow the care label instructions. Generally, we recommend cold washes and air drying for most pieces.
Is my payment information secure?
Yes, we use industry-standard SSL encryption and secure payment gateways to ensure your personal and financial data is fully protected.